Complaint Process
During the school year, issues and/or concerns may develop for families, students, or third parties relating to any number of issues, including their students' schools or classrooms. It is best practice to attempt to resolve issues at the school level first, beginning with the classroom teacher.
The school district is committed to resolving complaints, in a timely manner, by direct, informal discussions, beginning with the school or department involved. Communication is essential during this process so that the involved parties may better understand the reasons behind each other's positions.
The following is an outline of the Hood River County School District complaint process. The school district seeks prompt and equitable resolution of all complaints. Please refer to the school district's KL Public Complaint Policy and KL-AR Public Complaint Procedure. If you have any questions regarding the school district’s complaint process, please contact the school district office, 541-386-2511. If you need interpretation services, please contact the family partnerships office.
For bias incidents, please see the Bias Incidents Form.
The school board advises the public that the proper channeling of complaints around instruction, discipline, or learning materials is as follows:
- Teacher or employee
- Principal or supervisor
- Superintendent or designee
- Board