• To listen to the voice mails from phone:

    * When the phone user interface prompts new voice mails and the power indicator LED slow flashes red, press Voicemail_envelope  or the Connect soft key to dial out. 

    * Or Dial the voice mail system extension, 0000.  The PIN for the the general mailbox is #(the pound sign).

    1. Enter the extension number and when prompted enter PIN number followed by pound #.
    2. A prompt will be played with the number of read and unread messages in your voice mailbox.
    3. Press * to play your unread messages.
    4. During playback of voice mail, you have these options:
    • 0 – Skip to the next message.
    • 1 – Skip to the previous message.
    • 2 – Repeat current message.
    • 3 – Delete the current message and automatically go to the next message.
    • 4 – Call Back – this will trigger a call to the caller ID of the person who left the message.
    • 5 – Forward message to another extension.
    • 9 – To go to the Voice mail options menu.
    • # – To hang up the call.

     

    To listen to General Mailbox voice mails:

    1. Press 0000#.
    2. The Personal Identification Number for the the General Mailbox is #(the pound sign).
    3. Dial in Extension Number of Voice Mailbox. 
    4. Dial in P.I.N of mailbox (Extension number).
    5. # to Send
    General Voice Mail Extensions for each School
    CLES = 3789
    MSES = 4089
    MVES = 4189
    PDES = 4289
    WSES = 4789
    HRMS = 3989
    WYMS = 4889
    HRVHS = 4589
    ECSE = 4389
    TRAN = 4489

     

    To configure voice mail 

    The Personal Greeting will need to be recreated for each General Voice Mailbox.

    1. Press message button Voicemail_envelope
    2. Enter P.I.N (which is the extension number)
    3. Press #

     By pressing 9, the following options are available:

    • 1 – To set your status.
    • 3 – To dial an external number or internal extension.
    • 4 – To delete all messages.
    • 5 – To record your name (used for call by name).
    • 6 – To play mailbox information.
    • 7 – To change pin number.
    • 8 – To change your voice mail greeting.
    • 9 – To repeat the prompt.
    • # – To exit the call.